Clara (Chi) Xu

Clara (Chi) Xu

Contact Information

  • office Address:

    2300 Steinberg-Dietrich Hall
    3620 Locust Walk
    Philadelphia, PA 19104

Knowledge@Wharton

How Retailers Can Salvage Customer Loyalty

Shoppers are losing patience with retailers during the pandemic, according to a new study that finds significant dissatisfaction with both in-store and online purchases. Wharton’s Tom Robertson explains how retailers can win them back.

Knowledge @ Wharton - 2020/09/25
Three Steps for Creating a More Equitable Workplace

As part of the Leading Diversity at Work series, Wharton’s Stephanie Creary talks with Kwasi Mitchell of Deloitte Consulting about how executives, middle managers and employees can contribute to diversity and inclusion initiatives.

Knowledge @ Wharton - 2020/09/22
COVID Crisis: Balancing Health Care and Economic Policy

The pandemic has disproportionately hurt weaker segments of society. Wharton’s Guy David discusses why that needs to be addressed.

Knowledge @ Wharton - 2020/09/22