Guanyu Zhou
Contact Information
- Primary Email:
guanyuz@wharton.upenn.edu - Office Phone:
215-898-7622
- office Address:
2300 Steinberg-Dietrich Hall
3620 Locust Walk
Philadelphia, PA 19104
Knowledge@Wharton
How Retailers Can Salvage Customer LoyaltyShoppers are losing patience with retailers during the pandemic, according to a new study that finds significant dissatisfaction with both in-store and online purchases. Wharton’s Tom Robertson explains how retailers can win them back.
Knowledge @ Wharton - 2020/09/25Three Steps for Creating a More Equitable Workplace
As part of the Leading Diversity at Work series, Wharton’s Stephanie Creary talks with Kwasi Mitchell of Deloitte Consulting about how executives, middle managers and employees can contribute to diversity and inclusion initiatives.
Knowledge @ Wharton - 2020/09/22COVID Crisis: Balancing Health Care and Economic Policy
The pandemic has disproportionately hurt weaker segments of society. Wharton’s Guy David discusses why that needs to be addressed.
Knowledge @ Wharton - 2020/09/22